If you own AMERICAN COOKWARE, that is not us. This company operated many years ago, the cookware came from China and the distributor put his name on it and sold it as American made. They are not around anymore.
This is what may happen to the cookware, and unfortunately, there is no recourse for it.
If, however, you need to replace your knob, we can help with that.
Please go to the handles and knobs page and find your knob there.